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VitalAire's Sleep Health Commitment

VitalAire's Sleep Health Commitment

Do not hesitate to contact us for any assistance or advice on our products and services.

Successful treatment of your sleep apnea can make you feel more alert, improve your relationships, work performance and quality of life. With CPAP therapy you often feel results within the first week.

VitalAire’s Sleep Health Commitment

We will help you in every stage of your sleep health journey, with a personalized one-on-one approach to improve your sleep, health and well-being.

Our program is designed to provide ongoing education and clinical support over the four stages of your therapy.


We work with sleep labs and qualified health care professionals to help assess and treat people with sleep apnea.

If your doctor prescribes a home sleep apnea test, our therapists will evaluate your risk of having sleep apnea; if advisable, we will provide you with an overnight sleep apnea test kit that will help to accurately determine if you have sleep apnea.


Our therapists will work closely with you to support you through this initiation phase - when you need it most.

We offer a thorough initiation period that lets you test different masks and machines to find the right fit for your needs and comfort preferences.

We track your progress

In this stage, we use telemonitoring to track your progress which will help us fit you with the correct products and settings for your best sleep health, in a way that is convenient for you. We will coach you and support you through the entire process.


Once you choose the right fit of mask and machine you are ready to start your CPAP therapy.

Essential Health Program

Our Essential Health Program offers individualized comfort packages to help make your CPAP therapy successful and effective.

We offer accessories like a heated hose for added breathing comfort, a cleaning brush for your hose, mask wipes to keep your CPAP mask clean, filters, special pillows, and more.

We are experts on CPAP therapy, and specifically design therapy programs that are fully compliant with the Canadian Thoracic Society.


We will follow-up at key points in your CPAP therapy journey to ensure your equipment fits comfortably and is effective, and that you are adhering to your therapy to get its full benefits.

Your wellbeing is our focus

We will also review your CPAP maintenance routine, because it is important to keep your equipment clean and in good working order. If you need to replace any components we will help you choose the solution that’s right for you.

Our team is always available with support and tips on sleep health - research shows that this kind of support will give you the best chance for successful CPAP therapy.

Our 35 years of experience providing thorough CPAP therapy services has allowed us to build long, well-established relationships with leading CPAP suppliers. By visiting our clinics, you will have choices which are not available in locations that deal exclusively with one supplier.
Sleep Diagnostic Program Our Approach to Diagnosis
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Therapy Initiation Program Our Approach to Therapy Initiation
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Essential Health Program Your First Year of Therapy
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StayWell Support Program Our Appproach to Adherence
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Customer Story

“Annette listened to my concerns and made great suggestions. She was able to monitor my sleep patterns from her office so I didn’t have to pack up the machine, take time off of work and go in.”A

Donna, (Alberta)

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“I had originally been referred to another clinic and was struggling with the care I was receiving. I asked my Doctor if I could be referred to VitalAire. I just purchased my ResMed CPAP machine from Annette at VitalAire! Annette made my whole experience at VitalAire very pleasurable. She was very friendly and knowledgeable about the products as well as getting me setup with correct settings during my trial. The great thing was that Annette listened to my concerns and made great suggestions. She was able to monitor my sleep patterns from her office so I didn’t have to pack up the machine, take time off of work and go in.

for her to see what was going on. That was such a bonus. Annette suggested a pillow mask that worked perfect for me. I had been told previously that I had to have a full face mask and could not wear anything else. Love the pillow mask! Thank you Annette for making this experience such a positive one, you rock!"


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