VitalAire’s AODA Policy

We strive at all times to provide our services in a way that respects the dignity and independence of people with disabilities. The ultimate goal of VitalAire is to meet and surpass expectations while serving customers with disabilities.

Feedback about the delivery of services to persons with disabilities is welcomed as it may identify areas that require change and assist in continuous service improvement. Feedback can be made by telephone, fax, email, in person or through the Client Feedback Form found below.

• Client Feedback Form
• AODA Accessibility Policy
• VitalAire’s multi-year Accessibility Plan

VitalAire will make best efforts to provide a response to the feedback within 10 business days. Our response will be in a format that respects the communication preference of the person with a disability. Additional time may be required for follow up depending on the format of response required; however, VitalAire will ensure this information is presented in a timely manner.

For any questions related to VitalAire’s policy on AODA, Please contact us at 1-905-855-0414 or feedback@vitalaire.ca